Troubleshoot automations

Automations are on the Max plan. Upgrade to make boards automatically.

Automations save and run on the Max plan only. On other plans you can build one to see how it works. See Automation plans and limits.

You have 50 automations. Delete one you no longer need.

You can keep up to 50 automations. Delete one from its … menu.

Upgrade to Max to use {App}

Apps other than Slack and Trello need the Max plan.

An event shows Not on this connection

Your app's connection cannot deliver that event. Pick At a set time instead.

The button says Pick an app first, Pick when it runs first or similar

A part of the sentence is still empty. Click the highlighted part and choose it.

Nothing new since the last run, or nothing matched Filter data

There was nothing to put on the board. Loosen the filter, or wait for new items in the app.

MockFlow AI found nothing to place this time.

The app sent nothing MockFlow AI could turn into items.

Nothing to place yet. It places what the app sends next.

An automation that adds records as they are waits for the app's next event.

{App} is not connected

Click Connect {App} in the message, or Connect in Apps.

{App} stopped working or Sign-in stopped working

The sign-in expired or was removed in the app. Click Reconnect {App}.

Paused: Connect {App}. It was disconnected. Paused until then.

Reconnect the app. Automations that paused for it can then be turned on from {App} is connected again.

That app event no longer exists. or The app this automation reads from is no longer offered.

The app changed what it offers. Pick another event or app.

Paused with Pick the board again or Pick the {item} again

The board, component or channel the automation uses was deleted or moved. Click the button and pick it again.

Can no longer add boards there. Pick another place under Edit.

You lost edit access to the space, or it was deleted. Open the automation and choose a new place under Where.

This kind of component cannot be kept up to date. Pick another one, or make a new one each run.

Choose a component such as a kanban, timeline or document, or choose A new MockFlow board each run.

This kind of component cannot take records as they are. Pick MockFlow AI under Edit.

Under How, choose AI makes it.

Nothing was drawn on the board this time. Try again in a while.

A temporary problem. Click Run again.

Drawing the board ran out of time, so it may be empty or partly drawn.

Open the board to check it, then click Run again. Asking for less in the instructions or using Filter data helps large runs.

The board did not show it in time. It may still appear; check the board.

Open the board after a moment before running again.

Showing only part of what was read, to fit one board.

The app returned more than fits on one board. Narrow what it reads or add a filter.

Your local agent is not connected. Open a MockFlow board with the MockFlow Bridge running, then run it again.

Start MockFlow Bridge, open any MockFlow board so it connects, then click Run again.

Your local agent did not pick it up within 10 minutes

Your computer was off or the Bridge was closed. Keep the Bridge running, or switch the automation back to MockFlow AI.

Your local agent did not finish within 15 minutes

Ask for less in the instructions, or let MockFlow AI make this automation.

Your local agent cannot make a type, so MockFlow AI makes it

That type is made by MockFlow AI only, and the run uses AI credits.

Keeping a frame up to date runs on MockFlow AI.

Automations that update a component always use MockFlow AI.