Internal
Trust & support
Security, privacy, status and how to reach us.
Security at MockFlowHow MockFlow protects your boards: SOC 2 certified infrastructure such as AWS and MongoDB, firewalls, monitoring, encryption, backups and secure development.SOC 2 and ISO 27001 complianceMockFlow's SOC 2 Type II and ISO 27001 certifications, the SOC 2 audit now under way, and how to request reports for a vendor review.Where your data is stored and how it is backed upMockFlow hosts boards on SOC 2 certified infrastructure such as AWS and MongoDB, keeps files on S3 across separate availability zones and backs up data continuously to separate locations.How MockFlow encrypts your dataMockFlow encrypts every transfer with HTTPS, encrypts sensitive data such as passwords with a 256-bit key, and lets you password protect board and .wire files.Privacy and your personal dataWhat personal data MockFlow keeps, how it is used, who processes it and how to access, correct or erase it.How Mida and AI features handle your dataMockFlow never uses your data for AI training. What it sends to AI models when you use Mida, Concept Builders and AI on items, who can see your AI chats, and how to keep AI work on your own computer.Security controls for team adminsThe controls MockFlow gives team admins: single sign-on, two-factor authentication, SCIM, board roles, private boards, license management, Space activity and safe deletion.Delete your boards and account dataWhat happens to your data when you delete a board, a space or your MockFlow account, and how long deleted work can be restored.Security reviews and contacting MockFlowHow to send a security questionnaire, request compliance reports, report a vulnerability and check MockFlow's service status.
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