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Which diagram to use for which job: flowcharts, cloud architecture, sitemaps, org charts, mind maps, knowledge graphs, swimlanes and journey maps.

Updated 9 Oct 20261 min read

MockFlow is an online diagram maker built into the visual canvas. Every diagram sits on the board beside the notes, screens and plans it belongs to, and each one can be generated with AI from a short description, then edited by hand.

A flowchart, an AWS architecture, a sitemap, a mind map, a swimlane and a customer journey map, all generated with AI in MockFlow

Pick the right diagram

To show

Use

Guide

The steps and decisions of a process

Diagram frame

Create a flowchart

The services a system runs on

Diagram frame with cloud icons

Create a cloud architecture diagram

Website pages, a team, a hierarchy or a project breakdown

SiteMap/Org/Tree frame

Create a sitemap, org chart, tree or WBS

Ideas branching from one topic

MindMap

Create a mind map

Concepts and how they relate

Knowledge Graph

Create a knowledge graph

Who does each step of a process

Swimlane

Create a swimlane diagram

A customer's experience, stage by stage

CustomerJourneyMap

Create a customer journey map

Where to find them

  • Frames in the toolbar at the bottom of the board holds the Diagram and SiteMap/Org/Tree frames.

  • Add anything (the plus button) holds every component, including MindMap, Knowledge Graph, Swimlane and CustomerJourneyMap. Type a name in its search box to find one fast.

Each diagram has an AI button on the left of its toolbar. Describe what you need, and AI draws it. Most diagrams also offer Modify with AI, to change them with a prompt instead of redrawing.

Diagrams, including cloud diagrams with AWS, Azure and other providers, are available on every plan. Generating with AI uses AI credits. See MockFlow pricing.

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