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Updated 16 Sep 20261 min read
Invoice for my paymentAll invoices for your subscription can be listed and viewed by following the steps below: Open account settings and click the...Manage licenses in Team-Pack and Enterprise editionIf you have purchased more than one Editor license, then you can use the License Manager to manage/upgrade/downgrade the...How to purchase additional AI credits?To purchase additional AI credits in MockFlow, follow the steps below: In the WireframePro editor, click on Credits in the...What happens when my license expires?When your subscription period ends, you will receive an email notification of the license expiration. If it is not renewed then...Upgrade your License from Premium Pack to Team PackIf you have purchased one Editor license and wish to upgrade it to a Team Pack, you can use the License Manager to manage,...What to do if payment failed?If your subscription or license payment fails, please consider the following reasons: Insufficient Funds: Ensure that there are...How to cancel a MockFlow license subscription ?- FastSpringIf you have created a subscription with our old payment provider - FastSpring, then read the below article. If not follow...Refund policyMockFlow is a freemium software, so we recommend you try the free Basic plan, which has no time limit before you purchase a...How to edit or update billing details - FastSpringIf you have made a payment using our previous payment provider - FastSpring, then follow the below steps. If not follow...AI credits in MockFlow explainedExplore how MockFlow utilizes AI credits for enhanced content generation, including wireframes, flowcharts, and more. Learn about AI credit consumption and pricing plans.How to cancel a MockFlow license subscription ?An active MockFlow subscription can be cancelled anytime from renewing again. Once cancelled, the license cannot be revoked and...
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