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Design a B2B software purchasing journey including Problem Recognition (business pain points, internal discussions), Solution Research (vendor evaluation, feature comparisons, analyst reports), Stakeholder Involvement (IT, procurement, end-users, executives), Vendor Evaluation (demos, trials, RFP process, reference calls), Decision Making (proposal reviews, negotiations, legal review, budget approval), Implementation (onboarding, training, integration, rollout), and Success Measurement (adoption metrics, ROI analysis, renewal discussions). Show multiple stakeholder perspectives, long sales cycles, and committee decision-making dynamics.
B2B Software Buying Journey
Customerjourney
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